Frequently Asked Questions

Question: Why is my bank reconciliation Cleared Items Report that I printed today for same bank statement month (or period) different than one I printed before?

Answer:

First, you should always set your statement date to the bank statement’s end date before check marking items as cleared. The Cleared Items Report only shows records marked as cleared on one date.

Your issue could be that someone used 2 or more statement dates to check mark items as cleared during the statement period.

OR it could be that someone has checked or unchecked some items as cleared in that bank statement period. Note: An audit record is created when a user unchecks an item that was previously marked as cleared.

report Cleared Items Report Bank Reconciliation